Privacy Policy

1. Introduction

Welcome to Jamia Hafs ("we", "our", "us"). We operate the website jamiahafs.com and provide online Islamic education services including live Quran classes, Tajweed instruction, Hifz programmes, and Islamic studies.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding your information. By using our website or enrolling in our courses, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

When you contact us, enrol in a course, or book a free trial class, we may collect:

• Full name
• Email address
• WhatsApp number and phone number
• Country and city of residence
• Course of interest and preferred class timings
• Student's age (for Maktab classes)
• Parent or guardian details (for students under 18)
• Payment information when you enrol in a paid course

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and analytics tools:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent on pages, and referring website
• Location data based on IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and conduct your free trial class or enrolled course
• To communicate with you regarding classes, progress updates, and enrolment
• To send WhatsApp progress updates to parents after each class
• To process payments and manage your enrolment
• To respond to your enquiries and provide customer support
• To improve our services, website, and course offerings
• To send you course-related updates, announcements, and educational content (with your consent)
• To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We may share limited information only with:

• Our teachers and scholars — so they can conduct your classes and track your progress
• Payment processors (such as Razorpay, Stripe, or similar) to securely process your course fees
• Communication tools (Zoom, WhatsApp) required for delivering our services
• Legal authorities — if required by law or to protect rights and safety

5. Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. This includes:

• Secure hosting infrastructure
• Encrypted payment processing through trusted payment gateways
• Access controls limiting who can view your information
• Regular security updates and monitoring

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience and understand how visitors interact with our site. Cookies are small text files stored on your device. You can control cookies through your browser settings and choose to accept, reject, or delete them.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws. When your information is no longer needed, we securely delete or anonymise it.

8. Children's Privacy

Our Maktab classes are designed for children aged 4 to 12. For students under the age of 18, we require parent or guardian consent before enrolment. All communication regarding the child's classes is directed to the parent or guardian. We take extra care with children's information and do not share it with any third party beyond what is required to deliver classes.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We recommend reviewing the privacy policy of any external site you visit.

11. International Data Transfers

Jamia Hafs serves students worldwide. Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to such transfers, which are always conducted in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us